MKS GRE Prep Privacy Policy

Updated: 31 October 2026

MKS Education operates MKS GRE Prep and the GRE learning service at https://gre.mksprep.com. This policy covers the Android app and the website content it opens. Contact [email protected] about privacy or account/data deletion.

Account and profile information

MKS provides student accounts for access to enrolled learning services. We process your Student ID, account identifiers, name, email address, course access and profile information you or MKS provide. Optional profile fields may include a phone number and other personal details. If you choose a profile photo, the selected image is uploaded to the GRE service to display your student profile.

Lessons, tests, essays and study records

The service processes course activity, vocabulary practice, submitted answers, Analytical Writing essays, test timing, scores, feedback, notes and attempt history to deliver lessons, save your work and help you review your progress. Practice scores and AI feedback are study aids. The app stores your recently opened course and study-timer preferences on your device; account records are stored by the GRE learning service.

AI assistance and optional enquiries

The GRE chat assistant uses DeepSeek. Questions, messages and relevant learning context you provide to the assistant may be sent to that provider to generate answers. Analytical Writing tests can use Google Gemini when AI assistance is enabled; the essay, prompt and evaluation context are then sent for feedback. Some tests use local heuristic feedback or manual review instead. Avoid including sensitive personal information in an essay or AI question. AI responses may be inaccurate; you can report an answer from the app’s report control.

If you choose to request counselling, provide contact details in the chat, contact support, or send a content report, MKS processes the information you supply so the team can respond. An external WhatsApp, email or other service receives information when you choose to use it, under that service’s own privacy policy.

Website providers and technical information

Hosting, security, content delivery and embedded learning providers may process IP addresses, browser/device information, cookies, approximate location derived from network information, page interactions and performance diagnostics. The website uses Cloudflare for delivery/security and may load fonts, profile avatars, videos, documents and learning tools from external providers such as Google, Gravatar, YouTube and document/video hosts when the relevant content is opened. Providers receive the information needed to deliver those resources. Their policies also apply to their services.

Android permissions and local access

The app requires internet access for the GRE learning service. Profile uploads use Android’s system photo/document picker so you choose one image. The app does not request broad photo-library or storage access, camera access, microphone access, contacts, device location permissions or Advertising ID access. It does not provide Speaking recording. Website cookies keep you signed in; clearing app data or uninstalling removes local app information, but does not delete your server account or study records.

Purposes and sharing

We use the information to authenticate students, provide learning content, save attempts and feedback, personalise study support, handle enquiries, maintain security, diagnose problems and improve the service. Information is processed by MKS and the relevant hosting, AI, communications and content providers for those purposes. We do not sell student personal information. The Android app has no in-app checkout or mobile advertising SDK.

Security and retention

The app connects to the GRE website using HTTPS. Access to account records is restricted to authorised users and administrators. No service can guarantee absolute security. We retain account, learning, communication and support records for service operation and applicable legal or administrative needs until they are no longer needed or a verified deletion request is fulfilled. Deleted information may remain in protected backups until those backups are rotated; information required by law or for fraud/security handling may be retained as necessary.

Your choices and deletion

You may update available profile fields, choose whether to upload a photo or use optional AI/contact features, and request access, correction, deletion of your full account or deletion of selected data. Email [email protected] from your registered address, include your Student ID and identify the requested action. Do not send your password. MKS may verify ownership before completing a request. The full process is at https://gre.mks.edu.np/delate-my-account/.

Children and policy updates

The service is intended for GRE preparation and prospective graduate students. It is not designed for children under 13. A parent or guardian can contact MKS if they believe a child’s information was provided. We may update this policy when the service or its data handling changes; the date above identifies the latest version.

Contact MKS Education

Email: [email protected]. Phone: 9818173800 or 015921177. Address: Opposite Shankerdev Campus, Putalisadak, Kathmandu.